On July ** I went into my local Staples store to get some Avery stick-on nametags. I w...

GetHuman-syvertse's customer service issue with Staples from July 2018

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The issue in GetHuman-syvertse's own words
On July ** I went into my local Staples store to get some Avery stick-on nametags. I was delighted to see that they were on sale -- buy one package of *** (for $*.**), get a second for **% off. I brought my two packages to the cashier only to discover that I had to buy...not two packages of nametags...but two packages of identical red nametags or two packages of identical blue nametags. I really preferred one of each...and so I paid full price. Seriously? *Next time I go to DSW and buy shoes when they have their BOGO at **% off, do you think I need to buy identical shoes? Or when I go to BJs and buy chips that are always buy * for a discount, do I need to get the identical chips? No! *I think your policy is absurd...and I hope that my complaint gets your policy changed...*My purchase was at the store in Mays Landing NJ and the info at the top has a sale number of******** * *** ********** ******** **:***The items I purchased were numbered:************* and***************Thank you.*Evelyn Syvertsen
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Staples

Customer service issue
Reported by GetHuman-syvertse
Jul 24th, 2018 - 10 mons ago
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GetHuman-syvertse started working on this issue
Jul 24th, 2018 7:52pm