I ordered coffee pods on line and was charged tax on this order. I called and was told...

GetHuman-lzernone's Complaint issue with Staples.com from December 2019

Help with my Staples.com issue
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-lzernone's own words
I just want the tax refunded or credited ... I ordered coffee pods on line and was charged tax on this order. I called and was told that you charge for everything. (order number ********** There should not be tax on this item
refund the tax
How GetHuman-lzernone fixed the problem

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Staples.com

Complaint issue
Reported by GetHuman-lzernone
Dec 13th, 2019 - a year ago
Fixed
Seen by 17 customers so far
Similar issue to 5 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-lzernone started working on this issue
Dec 13th, 2019 4:37pm
GetHuman-lzernone indicated the issue is not fixed yet.
Dec 14th, 2019 11:15pm
GetHuman-lzernone indicated the issue is not fixed yet.
Dec 14th, 2019 11:17pm
GetHuman-lzernone indicated the issue is not fixed yet.
Dec 14th, 2019 11:17pm
GetHuman-lzernone indicated the issue is not fixed yet.
Dec 15th, 2019 4:13pm
GetHuman-lzernone indicated the issue is not fixed yet.
Dec 17th, 2019 3:56pm
GetHuman-lzernone indicated the issue is not fixed yet.
Dec 17th, 2019 3:56pm
GetHuman-lzernone shared this issue with friends on Facebook
Dec 17th, 2019 3:57pm
GetHuman-lzernone confirmed the issue is fixed. Hooray!
Dec 17th, 2019 3:58pm

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