New HP desktop & data transfer made at Staples.*Windows won't recognize external backup...
GetHuman1320882's customer service issue with Staples Product Support from October 2018
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The issue in GetHuman1320882's own words
New HP desktop & data transfer made at Staples.*Windows won't recognize external backup drive.*Drive is functioning properly.*Call to you earlier: "leave * for call back when tech is available"* Call back: on hold for * hour & got cut off* told to call back later* asked to take a survey on service.*Place of purchase said bring computer back.*I found the problem*solution online, but not confident to attempt.*Staples tech will be in Friday & is supposed to call between * & ** a.m.
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