Hi, I have already emailed but received no reply. I have my website through squarespac...

GetHuman2600024's customer service issue with Squarespace.com from March 2019

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The issue in GetHuman2600024's own words
Hi, I have already emailed but received no reply. I have my website through squarespace. It is www.drsallyjansen.com and is currently active.*I have been working on a new template in squarespace and my intention is to switch the domain name to the new template once I have completed it.*Unfortunately the template I am working on has expired and I cannot reactivate unless I pay. Obviously I don't want to do this as I am already paid in advance until Dec ****.*I would like to get the template I was working on reactivated so that I can continue to do the work and once finished swap my domain to new template. *The template is under my account and is https:**yellow-smilodon-jsnz.squarespace.com*config**Can someone please either reactivate the template or contact me asap.
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Squarespace.com

Customer service issue
Reported by GetHuman2600024
Mar 26th, 2019 - a mon ago
I have an issue with Squarespace.com too
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GetHuman2600024 started working on this issue
Mar 26th 9:24pm