Hi, I have already emailed but received no reply. I have my website through squarespac...

GetHuman2600024's customer service issue with Squarespace.com from March 2019

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Squarespace.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2600024 will need to dig through the advice provided by Squarespace.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2600024 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Squarespace.com has better answers for you: Squarespace.com Help Center
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Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman2600024's own words
Hi, I have already emailed but received no reply. I have my website through squarespace. It is www.drsallyjansen.com and is currently active.*I have been working on a new template in squarespace and my intention is to switch the domain name to the new template once I have completed it.*Unfortunately the template I am working on has expired and I cannot reactivate unless I pay. Obviously I don't want to do this as I am already paid in advance until Dec ****.*I would like to get the template I was working on reactivated so that I can continue to do the work and once finished swap my domain to new template. *The template is under my account and is https:**yellow-smilodon-jsnz.squarespace.com*config**Can someone please either reactivate the template or contact me asap.

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Squarespace.com

Customer service issue
Reported by GetHuman2600024
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 943 others
0 customers following this

Timeline

GetHuman2600024 started working on this issue
Mar 26th, 2019 9:24pm

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