Dear Squarespace: Here's a cascade of problems*issues caused by your systems that I nee...

GetHuman-sjcech's customer service issue with Squarespace.com from January 2019

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The issue in GetHuman-sjcech's own words
Dear Squarespace: Here's a cascade of problems*issues caused by your systems that I need you to please address ASAP:***. I'm trying to set up my landing page.***. When I insert my logo, it appears tiny.***. I try all available controls to enlarge it, but for some unknown reason, none of the controls address this basic issue.***. When I search online for a hint, I see an FAQ section within your help section.***. When I try to access it, it asks me for my login, but when I login, it doesn't recognize my password.***. When I click on "forgot my password," it asks me to insert my email address.***. When I insert my email address (WITH WHICH I ESTABLISHED MY SQUAREAPCE ACCOUNT!), it says there's no such email address in your database.***. When I search for a customer service phone number so I can cut through all this stupidity, I find THERE IS NONE!***. So please. With sugar on top. Email me to let me know how to address my simple original problem so I don't have to waste any more time.**Thanks!
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Squarespace.com

Customer service issue
Reported by GetHuman-sjcech
Jan 25th, 2019 - 3 mons ago
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GetHuman-sjcech started working on this issue
Jan 25th 12:44pm