I got this message you are hosting my site how do you protect it and what should I do...

GetHuman-sohe's customer service issue with Squarespace.com from December 2018

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The issue in GetHuman-sohe's own words
I got this message you are hosting my site how do you protect it and what should I do ?*From: Anonymous ******@***.com* *Sent: Monday, December **, **** *:** PM*To: Steven Harrison ******@***.com**Subject: Attention DDOS ATTACK!* *We are Anonymous hackers group.*Last warning!*Your site AMATHEA.US will be DDoS-ed starting in ** hours if you don't pay only *.* Bitcoins @ *JvAbTU*GVh*qn*qJv*vspaDunGch**bkY*Users will not be able to access sites host with you at all.*If you don't pay in next ** hours, attack will start, your service going down permanently. Price to stop will increase to * BTC and will go up * BTC for every day of attack.*If you report this to media and try to get some free publicity by using our name, instead of paying, attack will start permanently and will last for a long time.*This is not a joke. Our attacks are extremely powerful - over * Tb per second. No cheap protection will help.*Prevent it all with just *.* BTC @ *JvAbTU*GVh*qn*qJv*vspaDunGch**bkY*Do not reply, we will not read. Pay and we will know its you. AND YOU WILL NEVER AGAIN HEAR FROM US!*Bitcoin is anonymous, nobody will ever know you cooperated.
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Squarespace.com

Customer service issue
Reported by GetHuman-sohe
Dec 3rd, 2018 - 2 mons ago
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GetHuman-sohe started working on this issue
Dec 3rd, 2018 10:52pm