Please help us! My web designer set up this website several months ago www.conesheskin...

GetHuman-coneshes's customer service issue with Squarespace.com from November 2018

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Login to Squarespace website for conesheskin.com ... Please help us! My web designer set up this website several months ago www.conesheskin.com you can google see this. When she Kristi Hughes tried to login to the Squarespace.com to finish my website and add update photos she can’t. It was created under email *****@***.com. I even went in and set up new profile *****@***.com to reset passwords but it says we don’t exist please help I’m just about in tears my website designer put a lot of hard work in the site. We want to go with Squarespace. She can give you last * digits of her cc card used to create account if it helps. (***)***-**** is my contact if needed.
You can google the site.... but for some reason we tried reset password says those emails are not the email for website please help us
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Squarespace.com

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Customer service issue
Reported by GetHuman-coneshes
Nov 29th, 2018 - 9 mons ago
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Last 4 digits of Social Security number
Timeline
GetHuman-coneshes started working on this issue
Nov 29th, 2018 2:01pm