Hello, I had my brother create a website for me and I did NOT want square space. I aske...

GetHuman-healthwe's customer service issue with Squarespace.com from November 2018

8 views | 333 similar | 0 following
Help with my Squarespace.com issue
First: share to improve GetHuman-healthwe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-healthwe's next move: find and follow the right step-by-step guide.
Squarespace.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-healthwe will need to dig through the advice provided by Squarespace.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-healthwe can let us know if they help or not.
The issue in GetHuman-healthwe's own words
Hello, I had my brother create a website for me and I did NOT want square space. I asked for wiz. Now I have * **.** reoccurring charges, *.** reoccurring and **.** reoccurring charges that I did not authorize or want. I've sent an email and no response. Can someone please help me? I don't need all of this. I just wanted to use wix. I'm computer*website e literate. Also, my finance someone manged to get black listed and he doesn't even know how to use your services. My brother said it was supposed to be a ** day trial yet I've been charged ***.**. This isn't what I wanted and I do not want to continue using your services that I had no intentions using. If someone could please contact me would be greatly appreciated.

GetHuman-healthwe did not yet indicate what Squarespace.com should do to make this right.

How GetHuman-healthwe fixed the problem

We are waiting for GetHuman-healthwe to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Squarespace.com's attention and get better help faster. Tap below to get started.
Having Squarespace.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-healthwe fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-healthwe
Nov 24th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 333 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number


GetHuman-healthwe started working on this issue
Nov 24th, 2018 5:02pm