I dropped my Samsung Cellular Phone and it landed screen down on to concrete side walk...

GetHuman5301190's Make a claim issue with SquareTrade from September 2020

Help with my SquareTrade issue
First: share to improve GetHuman5301190's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5301190 may need:
Where did you purchase your policy, Order number for your policy, Billing address on the account, Where did you purchase the item your claiming warranty on, and Details of how you damaged the item
The issue in GetHuman5301190's own words
I dropped my Samsung Cellular Phone and it landed screen down on to concrete side walk. The screen shattered from the top left corner across the top of the screen and about half way down the screen. Despite the fact the phone was on the screen would not respond to any type of touches. I tapped and slid my finger across the screen with no response, there is a black screen with multiple lines of colors about ***" wide. When I was not touching the screen, the phone continued to change contents at its own choice. I want to replace my phone with a brand new phone. My phone was purchased at Target in Goodyear, AZ. **********, store phone * ***-***-****, Electronics Department ********* CNSMCL . I paid $***.** for the Samsung Galaxy J* - Black phone. IMEI : *************** SIM : ********************. I need to make a claim my ID* is ******* Thank You for your attention to this matter I am lost without a phone.

GetHuman5301190 did not yet indicate what SquareTrade should do to make this right.

How GetHuman5301190 fixed the problem

We are waiting for GetHuman5301190 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get SquareTrade's attention and get better help faster. Tap below to get started.
Having SquareTrade issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Make a claim issue
Reported by GetHuman5301190
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 344 others
0 customers following this


GetHuman5301190 started working on this issue
Sep 25th, 2020 7:35pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians