I dropped my Samsung Cellular Phone and it landed screen down on to concrete side walk...

GetHuman5301190's Make a claim issue with SquareTrade from September 2020

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Where did you purchase your policy, Order number for your policy, Billing address on the account, Where did you purchase the item your claiming warranty on, and Details of how you damaged the item
The issue in GetHuman5301190's own words
I dropped my Samsung Cellular Phone and it landed screen down on to concrete side walk. The screen shattered from the top left corner across the top of the screen and about half way down the screen. Despite the fact the phone was on the screen would not respond to any type of touches. I tapped and slid my finger across the screen with no response, there is a black screen with multiple lines of colors about ***" wide. When I was not touching the screen, the phone continued to change contents at its own choice. I want to replace my phone with a brand new phone. My phone was purchased at Target in Goodyear, AZ. **********, store phone * ***-***-****, Electronics Department ********* CNSMCL . I paid $***.** for the Samsung Galaxy J* - Black phone. IMEI : *************** SIM : ********************. I need to make a claim my ID* is ******* Thank You for your attention to this matter I am lost without a phone.

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SquareTrade

Make a claim issue
Reported by GetHuman5301190
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 344 others
0 customers following this

Timeline

GetHuman5301190 started working on this issue
Sep 25th, 2020 7:35pm

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