NOT fixed at all. No communication from Square Trade. Nothing. Not surprised. I phoned them about this and first person I spoke with could NOT speak English such that I could even begin to understand her. Second person I spoke with hung up on me as I attempted to explain to her that I could not understand her either. Amazon VERY SERIOUSLY needs to cease their business with this enterprise THIS business is NOT what I would think Amazon whats to market or to represent, NOT at all. Horrible experience for me, and STILL.. NOT RESOLVED SquareTrade is, was for me and my experience, a total RIP OFF.

GetHuman-wilsoncc's customer service issue with SquareTrade from May 2018

Help with my SquareTrade issue
The issue in GetHuman-wilsoncc's own words
Get SquareTrade to cease and desist a wrongful charge that they placed on me, an insurance premium, AFTER I had notified them that the cordless phone set sent to me was TOTALLY UNACCEPTABLE AND BEING RETURNED. ... I DID NOT request any "The Protection Plan" coverage from you. YOUR product was returned, authorized by AMAZON, and this is my demand that your return this amount to me immediately. Should you fail, or refuse, to refund this amount I shall without further notice to you file a Class Action Suit against you for this nefarious and dishonest rip-off charge. You have twenty-four hours to comply with my demand.
I don't think they realize honesty.
Cease and desist the wrongful charge for an insurance premium for a cordless phone set that was returned, and was totally not acceptable.
Cannot accurately respond to this question.
I did ALL I know to do to contact SquareTrade and to little avail. The phone numbers, and the email addresses that I have seen from this ..NONE are in service, or enable me to contact them.
I have an issue with SquareTrade too
How GetHuman-wilsoncc fixed the problem
We are waiting for GetHuman-wilsoncc to fix the problem and share the solution with the rest of us customers.
Please help with my SquareTrade issue
Do you have a customer issue as well?
We can help you get SquareTrade's attention and get better help faster. Tap below to get started.
Having SquareTrade issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would SquareTrade email you?
This email address isn't valid

SquareTrade

Cordless phone set
Customer service issue
Reported by GetHuman-wilsoncc
May 27th, 2018 - 6 mons ago
I have an issue with SquareTrade too
Fixed
Seen by 7 customers so far
Similar issue to 370 others
0 customers following this
Items needed
Where did you purchase your policy
Order number for your policy
Billing address on the account
Where did you purchase the item your claiming warranty on
Details of how you damaged the item
Timeline
GetHuman-wilsoncc started working on this issue
May 27th 9:52am
GetHuman-wilsoncc indicated the issue is not fixed yet.
May 27th 11:00am
GetHuman-wilsoncc indicated the issue is not fixed yet.
May 28th 4:14pm
GetHuman-wilsoncc indicated the issue is not fixed yet.
May 30th 10:59am
GetHuman-wilsoncc indicated the issue is not fixed yet.
May 30th 11:06am
GetHuman-wilsoncc indicated the issue is not fixed yet.
May 30th 11:17am
GetHuman-wilsoncc indicated the issue is not fixed yet.
May 30th 11:18am
GetHuman-wilsoncc indicated the issue is not fixed yet.
May 30th 11:18am