NOT fixed at all. No communication from Square Trade. Nothing. Not surprised. I phoned them about this and first person I spoke with could NOT speak English such that I could even begin to understand her. Second person I spoke with hung up on me as I attempted to explain to her that I could not understand her either. Amazon VERY SERIOUSLY needs to cease their business with this enterprise THIS business is NOT what I would think Amazon whats to market or to represent, NOT at all. Horrible experience for me, and STILL.. NOT RESOLVED SquareTrade is, was for me and my experience, a total RIP OFF.
GetHuman-wilsoncc's customer service issue with SquareTrade from May 2018
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The issue in GetHuman-wilsoncc's own words
Get SquareTrade to cease and desist a wrongful charge that they placed on me, an insurance premium, AFTER I had notified them that the cordless phone set sent to me was TOTALLY UNACCEPTABLE AND BEING RETURNED. ... I DID NOT request any "The Protection Plan" coverage from you. YOUR product was returned, authorized by AMAZON, and this is my demand that your return this amount to me immediately. Should you fail, or refuse, to refund this amount I shall without further notice to you file a Class Action Suit against you for this nefarious and dishonest rip-off charge. You have twenty-four hours to comply with my demand.
I don't think they realize honesty.
Cease and desist the wrongful charge for an insurance premium for a cordless phone set that was returned, and was totally not acceptable.
Cannot accurately respond to this question.
I did ALL I know to do to contact SquareTrade and to little avail. The phone numbers, and the email addresses that I have seen from this ..NONE are in service, or enable me to contact them.
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