A Square user charged about $**,*** to two credit cards- ** to American Express and * t...

GetHuman-dahelton's customer service issue with Square from March 2021

Help with my Square issue
First: share to improve GetHuman-dahelton's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dahelton may need:
Name on account, Email address, Phone number, Last 4 digits of SSN, and Billing address
The issue in GetHuman-dahelton's own words
A Square user charged about $**,*** to two credit cards- ** to American Express and * to Citicard. Both companies closed my accounts but I am stuck with these bills. This person also took $**** from my checking account. This person showed me a note dated ******** supposedly from Square saying they have closed this account and she can get the money in ** days. This is a hacker and I don't believe anything he*she says. Her account is Sonja's Estate Sales out of Azle, Texas. I have contacted the bank Wells Fargo and they have put a hold on this account and the hacker is freaking out with me now and I will not respond. I want all of this money returned to who it belongs to. These charges started in December and ended in January sometime. She even hacked the credit card companies and changed my limits. **What can you do to help me? I have his*her Texas address but he now says he lives in Jacksonville, Fl. **Please let me hear something from you as I am ** years old and this has devastated me to almost the point of suicide.**Debbie Keebler****-***-**** cell****-***-**** home

GetHuman-dahelton did not yet indicate what Square should do to make this right.

How GetHuman-dahelton fixed the problem

We are waiting for GetHuman-dahelton to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Square's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Square issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-dahelton
Mar 24th, 2021 - 2 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 2822 others
0 customers following this


GetHuman-dahelton started working on this issue
Mar 24th, 2021 11:29pm