I called in last week to get a new square magastripe reader for my IPhone * plus becaus...

GetHuman-bdpyle's Card Reader Trouble issue with Square from March 2021

Help with my Square issue
First: share to improve GetHuman-bdpyle's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bdpyle may need:
Name on account, Email address, Phone number, Last 4 digits of SSN, and Billing address
The issue in GetHuman-bdpyle's own words
I called in last week to get a new square magastripe reader for my IPhone * plus because my square reader was not working. I received the new reader in the mail on Friday. When I put it in the phone it is showing me an error of " Not compatible with this device!!!" So I need to know why the older one I had worked just fine until it stopped working and now I have a new one that says its not compatible. Look at your list, my IPhone * plus is listed on your list. I have a business and need this device and need it to work!!!! can someone please get back to me so I can get this issue resolved now because I have a business and it is NOT working the new one. Please let me know how you can solve this issue???

GetHuman-bdpyle did not yet indicate what Square should do to make this right.

How GetHuman-bdpyle fixed the problem

We are waiting for GetHuman-bdpyle to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Square's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Square issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Card Reader Trouble issue
Reported by GetHuman-bdpyle
Mar 23rd, 2021 - a month ago
Not resolved
Seen by 4 customers so far
Similar issue to 2823 others
0 customers following this


GetHuman-bdpyle started working on this issue
Mar 23rd 12:29pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies