We've been waiting * weeks for our money to be refunded back to our customer that we ch...

GetHuman-ddmambe's Disabled Account issue with Square from August 2020

Help with my Square issue
First: share to improve GetHuman-ddmambe's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ddmambe may need:
Name on account, Email address, Phone number, Last 4 digits of SSN, and Billing address
Top Tip from another customer
If your account is disabled then you will
The issue in GetHuman-ddmambe's own words
We've been waiting * weeks for our money to be refunded back to our customer that we charged for product*service!! Where is their money? This should be illegal for us to use your service, charge our customer over *k for product and then Square seized the funds and cancelled us??? **I want someone to contact us back and let us know when the money will be refunded to our customer so we can continue business, we have enough to worry about with Covid and trying to stay above water, we don't need merchants who we trust perform bad business. **Please help us understand how to get our customers money back so we can move past this.

GetHuman-ddmambe did not yet indicate what Square should do to make this right.

How GetHuman-ddmambe fixed the problem

We are waiting for GetHuman-ddmambe to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Square's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Square issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Disabled Account issue
Reported by GetHuman-ddmambe
Aug 26th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2558 others
0 customers following this


GetHuman-ddmambe started working on this issue
Aug 26th 7:49pm
GetHuman-ddmambe indicated the issue is not fixed yet.
Aug 27th 8:31pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies