We've been waiting * weeks for our money to be refunded back to our customer that we ch...

GetHuman-ddmambe's Disabled Account issue with Square from August 2020

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The issue in GetHuman-ddmambe's own words
We've been waiting * weeks for our money to be refunded back to our customer that we charged for product*service!! Where is their money? This should be illegal for us to use your service, charge our customer over *k for product and then Square seized the funds and cancelled us??? **I want someone to contact us back and let us know when the money will be refunded to our customer so we can continue business, we have enough to worry about with Covid and trying to stay above water, we don't need merchants who we trust perform bad business. **Please help us understand how to get our customers money back so we can move past this.

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Square

Disabled Account issue
Reported by GetHuman-ddmambe
Aug 26th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2558 others
0 customers following this

Timeline

GetHuman-ddmambe started working on this issue
Aug 26th 7:49pm
GetHuman-ddmambe indicated the issue is not fixed yet.
Aug 27th 8:31pm

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