Dear Mam*Sir,*I am not your client but I want to file a "Dispute" for the transaction w...

GetHuman-bongyune's Dispute a Charge issue with Square from August 2020

Help with my Square issue
First: share to improve GetHuman-bongyune's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bongyune may need:
Name on account, Email address, Phone number, Last 4 digits of SSN, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-bongyune's own words
Dear Mam*Sir,*I am not your client but I want to file a "Dispute" for the transaction which was made by one unknown thief using your app, "Cashapp" and stole $*** from my Citibank Checking Account with my new Debt card. I activated the new debit card with one women at Philipine by phone. At that time she asked me all the information on my new card, such as card number, expiration date, name and the secret number at rear too. It was first time to activate such new debit card, so I just gave all the information asked by the women. I checked her name that I got from her at that time to Citibank but it was not identified.**I just want to know how I can file Dispute to the fraudulent transaction made by your app.**Transaction Date: **********Amount: $*** US Dollar*Debit Card * used: **** **** **** ***** *Truly,**Bong Cho

GetHuman-bongyune did not yet indicate what Square should do to make this right.

How GetHuman-bongyune fixed the problem

We are waiting for GetHuman-bongyune to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Square's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Square issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman-bongyune
Aug 23rd, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2570 others
0 customers following this


GetHuman-bongyune started working on this issue
Aug 23rd, 2020 6:51pm