In January a customer charged back a credit card payment, which he keyed in himself...I...

GetHuman4639799's Disabled Account issue with Square from April 2020

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Name on account, Email address, Phone number, Last 4 digits of SSN, and Billing address
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman4639799's own words
In January a customer charged back a credit card payment, which he keyed in himself...I won the dispute after making multiple attempts to contact and submitting the required documents. Afterwards, I was notified by email to reverify my bank account information by submitting proper documentation. *Following the approval of my bank was followed by an email detailing that my account had been deactivated, and that the decision was final. Since then, I have been unable to contact the Support Team at all, but more importantly with information about when I will access to the funds placed on hold.. it's been almost * months since the incident and I need to know if if there's anything I can do to expedite the process, or provide information for the Support Team requires to deposit the funds per standard or instant transfering procedures. **Thank you, **Brandon Waring

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Square

Disabled Account issue
Reported by GetHuman4639799
Apr 14th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 3553 others
0 customers following this

Timeline

GetHuman4639799 started working on this issue
Apr 14th 7:04pm