Hello. I presently have a square acct at my business and now I purchased a new reader f...

GetHuman-dinadebo's Account Access issue with Square from August 2019

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Before contacting them, items GetHuman-dinadebo may need:
Name on account, Email address, Phone number, Last 4 digits of SSN, and Billing address
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-dinadebo's own words
Hello. I presently have a square acct at my business and now I purchased a new reader for a different business. A food trailer, the Happy Pineapple. I am the owner of the business and the acct. Dina Z DeBolt. I had an employee that no longer works for me set up the account and she put her name as the acct holder and created a gmail which she said she deleted. Either way.. she is gone, I have the reader. How to I go in to switch everything where I am the primary and she is not involved. *The money goes into my account so there is nothing she can do because she does not have access to my business account. **Thehappypineapple**** and the password is thehappypineapple. I just need to change the email to mine. When I try to call they are asking for a customr number. That I do not know nor does the old employee nor can I find it on my square app information.

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Square

Account Access issue
Reported by GetHuman-dinadebo
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 12179 others
0 customers following this

Timeline

GetHuman-dinadebo started working on this issue
Aug 4th, 2019 5:21pm

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