My square account was hack in Feb. I called square and reported it WHILE THE HACKERS WE...

GetHuman2641130's customer service issue with Square from March 2019

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The issue in GetHuman2641130's own words
My square account was hack in Feb. I called square and reported it WHILE THE HACKERS WERE STEALING MONEY. My account was supposed to be frozen and there was supposed to be follow-up. Now the charges that the hackers made are being disputed by their victims and it looks like square did NOTHING to protect them or me. WTF? Finding out how to resolve this has been extremely frustrating, and I called ON THE DAY (after alot of searching) that the money was being stolen to try and STOP all of this!!!!!!! I am Richard Boyce, *****@***.com
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Square

Customer service issue
Reported by GetHuman2641130
Mar 30th, 2019 - 6 mons ago
I have an issue with Square too
Not resolved
Seen by 4 customers so far
Similar issue to 8633 others
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Timeline
GetHuman2641130 started working on this issue
Mar 30th 2:56pm
GetHuman2641130 shared this issue with friends on Facebook
Mar 30th 2:57pm