In November of **** A mistake was made by my helper in the square app. She was adding...

GetHuman2463319's customer service issue with Square from March 2019

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The issue in GetHuman2463319's own words
In November of **** A mistake was made by my helper in the square app. She was adding product amounts on the app without pushing the * button so the amount came to $***,***.**. When she tried to delete the transaction amount, shesomehow added it to my square account. I did not receive that amount in cash and I want it removed from my square account. I tried to do it maually, it would not work. so I tried refunding and that has just added to this years earrning. I need to talk to a live person. You make it very difficult to contact you in any way. I need this resolved before my tax are done!!!! **** ***-**** My name is Connie Okelberry and my business is listed as Jewelry of the Light for my square account. Please HELP me!!!!
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Square

Customer service issue
Reported by GetHuman2463319
Mar 12th, 2019 - 5 mons ago
I have an issue with Square too
Not resolved
Seen by 2 customers so far
Similar issue to 8141 others
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Timeline
GetHuman2463319 started working on this issue
Mar 12th 6:28pm
GetHuman2463319 shared this issue with others over email
Mar 12th 8:45pm