We’ve been hacked the hackers have asked for a loan and have diverted our bank account...

GetHuman-jstinso's customer service issue with Square from February 2019

4 views
 | 
7516 similar
 | 
0 following
Help with my Square issue
First: share to improve GetHuman-jstinso's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jstinso's next move: call Square.
The best way to get your problem resolved is to tap the button below to start calling Square. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-jstinso may need:
Name on account, Email address, Phone number, Last 4 digits of SSN, and Billing address
The issue in GetHuman-jstinso's own words
We’ve been hacked the hackers have asked for a loan and have diverted our bank account to another bank account for deposit. We cannot communicate through email. Please contact me at *****@***.com or at *** ***-****. The account is the San Pedro Art Association. Once again they have emailed a request for a change our Malaga Bank bank account which should not happen. Funds should not be diverted from that account to whatever account they set up. Please respond ASAP to let me know this is being taken care of . Below is an email that will reach me. *John Stinson
GetHuman-jstinso did not yet indicate what Square should do to make this right.
I have an issue with Square too
How GetHuman-jstinso fixed the problem
We are waiting for GetHuman-jstinso to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Square's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Square issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jstinso fixes it.
This email address isn't valid

Square

Customer service issue
Reported by GetHuman-jstinso
Feb 18th, 2019 - 8 mons ago
I have an issue with Square too
Not resolved
Seen by 4 customers so far
Similar issue to 7516 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jstinso started working on this issue
Feb 18th 1:38am