On January **, ****, an out of state customer bought an item from my store and left it...

GetHuman2218388's customer service issue with Square from February 2019

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The issue in GetHuman2218388's own words
On January **, ****, an out of state customer bought an item from my store and left it at a restaurant. The customer called two days later inquiring if anyone had turned it in. No luck until today, when the item was found.**Is there anyway Square can send the customer a message That the item was found (the item was paid for with a credit card but did not ask for receipt to be sent). If possible we would like to get the item to the customer.
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Customer service issue
Reported by GetHuman2218388
Feb 15th, 2019 - 8 mons ago
I have an issue with Square too
Seen by 4 customers so far
Similar issue to 7460 others
0 customers following this
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Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address
GetHuman2218388 started working on this issue
Feb 15th 11:34pm
GetHuman2218388 indicated the issue is not fixed yet.
Feb 15th 11:35pm