There is a balance of $**.** missing from out account. My husband nor I had made any pu...

GetHuman1712385's customer service issue with Square from December 2018

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The issue in GetHuman1712385's own words
I WOULD LIKE A REFUND ON OUR ACCOUNT. MY HUSBAND NOR I PURCHASED ANYTHING FROM SQUARE. ... There is a balance of $**.** missing from out account. My husband nor I had made any purchases in that amount. WE WOULD LIKE A REFUND AND FOR IT TO NEVER HAPPEN AGAIN. WE ARE VETY ANGRY BECUZ THERE WAS NO KNOWLEDGE OF INFORMATION FROM THIS COMPANY ON OUR BANK STATEMENT. GIVE US A REFUND
WE DID NOT MAKE A PURCHASE AND IT NEEDS TO BE FIXED
REFUND. REFUND. REFUND. REFUND.
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Square

Customer service issue
Reported by GetHuman1712385
Dec 7th, 2018 - 6 mons ago
I have an issue with Square too
Fixed
Seen by 3 customers so far
Similar issue to 5363 others
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Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address
Timeline
GetHuman1712385 started working on this issue
Dec 7th, 2018 7:57pm
GetHuman1712385 indicated the issue is not fixed yet.
Dec 7th, 2018 7:59pm