Good Afternoon, I am contacting you on behalf of my old cashapp account which i am unab...

GetHuman-timstrik's customer service issue with Square from December 2018

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The issue in GetHuman-timstrik's own words
Good Afternoon, I am contacting you on behalf of my old cashapp account which i am unable to access because my phone screen connected to my phone number is shattered. My brother sent me $** to my old cashapp account which was attached to the number ***-***-****. However, my phone screen is cracked and because of it I am unable to use the phone to decipher the code sent to the number and add the account onto my new phone. I have my details for the account and would like to have the money transferred to the account which uses this email address. I have been trying to get the code for days but just can't read it because my phone screen is so cracked. I have my card number which is attached to the account and can verify the name on the card and the cashapp account if any verification is needed. Please let me know what steps to take so I can access this **$, my money has been sitting there for a while now and I've had trouble getting in contact with team members of customer service. Please get back to me ASAP. Thanks!
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Customer service issue
Reported by GetHuman-timstrik
Dec 4th, 2018 - a mon ago
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Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address
Timeline
GetHuman-timstrik started working on this issue
Dec 4th, 2018 10:54pm