A customer didn’t realize she received her product from me. I called her and she immedi...

GetHuman1689160's customer service issue with Square from December 2018

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The issue in GetHuman1689160's own words
A customer didn’t realize she received her product from me. I called her and she immediately called her Visa company and explained the mistake, this has been going on for* MONTHS! They straighten it out on their end, but square has yet to put it back into my bank account. The money was sent back on November **th, but is still not in my account. The Visa ID* is: ***************. When will it be put into my account?
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Square

Customer service issue
Reported by GetHuman1689160
Dec 4th, 2018 - 2 mons ago
I have an issue with Square too
Not resolved
Seen by 2 customers so far
Similar issue to 5247 others
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Timeline
GetHuman1689160 started working on this issue
Dec 4th, 2018 6:40pm