Cannot find funds issued by Cash App

GetHuman-ghead's customer service issue with Square from December 2018

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The issue in GetHuman-ghead's own words
Cash app transactions says funds received from $ThrowerToo on Nov ** at **:** a.m. for $** with a plus sign in front of amount. I attempted to refund the money and got a message saying not able to complete transaction at this time. I issued a new transaction to $ThrowerToo for the amount. I do not see funds in my account nor were they refunded to $ThrowerToo.
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Cash App
Customer service issue
Reported by GetHuman-ghead
Dec 3rd, 2018 - a mon ago
I have an issue with Square too
Not resolved
Seen by 4 customers so far
Similar issue to 5184 others
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GetHuman-ghead started working on this issue
Dec 3rd, 2018 4:36pm