I have a customer that disputed transaction last September *, **** in the amount of...

GetHuman-elvieaq's customer service issue with Square from November 2018

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The issue in GetHuman-elvieaq's own words
I have a customer that disputed transaction last September *, **** in the amount of $**.** and the money was taken out to my account already . I contacted my customer about this issue and she told me that she already notify her bank to pay it back and cancel the dispute . I did talk to her today and she told me that her bank paid it back . Please let me know how I am gonna get my money back since she cancelled the dispute on her bank account
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Square

Customer service issue
Reported by GetHuman-elvieaq
Nov 30th, 2018 - 6 mons ago
I have an issue with Square too
Not resolved
Seen by 4 customers so far
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Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address
Timeline
GetHuman-elvieaq started working on this issue
Nov 30th, 2018 10:33pm
GetHuman-elvieaq shared this issue with others over email
Nov 30th, 2018 10:36pm