My first reader was lost, and when I started using the new one, all my data from the ol...

GetHuman770898's customer service issue with Square from November 2018

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The issue in GetHuman770898's own words
My first reader was lost, and when I started using the new one, all my data from the old one has disappeared off my dashboard.**I have email sales summaries from Square beginning from *******, yet my dashboard begins at ********.**I am using the same app from March on my device, with the same bank account, ect.**I have to submit detailed information in order to receive reimbursement from this bank account, which is held by a non-profit. I need the old*previous data back in order to do this!**These monies are from the sale of T-shirts and books. A committee of people put together a series of events to celebrate the bicentennial of the birthday of Frederick Douglass. **We ourselves are not a non-profit, so the non-profit "Friends of the Lynn Museum" allowed us to deposit the funds from the sales of T-shirts and books to fund these events into their bank account.**However, without the previous data the president of "The Friends" is not acting so friendly* he refuses to reimburse us.**I need to get this information back. Help!
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Square

Customer service issue
Reported by GetHuman770898
Nov 3rd, 2018 - a mon ago
I have an issue with Square too
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Seen by 1 customer so far
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Timeline
GetHuman770898 started working on this issue
Nov 3rd 5:35pm