A credit card transaction was processed and approved but shortly thereafter we got an e...

GetHuman1372566's customer service issue with Square from October 2018

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The issue in GetHuman1372566's own words
A credit card transaction was processed and approved but shortly thereafter we got an email from Square saying that they had questions about the transaction. However, the credit card transaction was from a client who has done *** transactions with us over the past * years and the credit card transaction was not declined. However, I cannot get help from Square support to make sure that they will deposit the funds as expected - because while they did accept my phone call this morning, they have since blocked my ability to call them.
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Square

Customer service issue
Reported by GetHuman1372566
Oct 18th, 2018 - a mon ago
I have an issue with Square too
Not resolved
Seen by 2 customers so far
Similar issue to 3881 others
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Timeline
GetHuman1372566 started working on this issue
Oct 18th 10:25pm