I need to switch to merchant instead of retail so I can accept tips. How do I switch it...

GetHuman-mimigean's customer service issue with Square from September 2018

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The issue in GetHuman-mimigean's own words
The problem: I need to switch to merchant instead of retail so I can accept tips. How do I switch it to merchant?
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Square

Customer service issue
Reported by GetHuman-mimigean
Sep 27th, 2018 - 3 mons ago
I have an issue with Square too
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Seen by 6 customers so far
Similar issue to 3304 others
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Timeline
GetHuman-mimigean started working on this issue
Sep 27th 10:21pm