Hi! I was using your cash app to send a friend money and they ended up scamming me and...

GetHuman1185915's customer service issue with Square from September 2018

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The issue in GetHuman1185915's own words
Hi! I was using your cash app to send a friend money and they ended up scamming me and blocking me on the cash app (I tried to request payment back, but it said this person did not want to make a transaction with me or something to that extent). I tried to refund it, but that option was not available to me. I have reached out to my bank and they suggested that since the charge is still pending, I contact you directly and ask if you could refund the payment since I am very sure this person will not pay me back nor ever contact me again. I did call the cash app number and click on "Cash Support" in my app and found nothing that could help me. Basically, I need help refunding a payment that I was scammed out of giving. Please help! Thanks!
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Square

Customer service issue
Reported by GetHuman1185915
Sep 23rd, 2018 - 2 mons ago
I have an issue with Square too
Not resolved
Seen by 7 customers so far
Similar issue to 3159 others
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Timeline
GetHuman1185915 started working on this issue
Sep 23rd 2:35am