Person was posing as a seller of tickets and once I paid him thru the cash app, he disa...

GetHuman-ccolatru's customer service issue with Square from September 2018

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The issue in GetHuman-ccolatru's own words
Purchase tickets for the Ed Shereen Concert ... Person was posing as a seller of tickets and once I paid him thru the cash app, he disappeared. He totally stole $***.** from me.*I have filed a complaint and dispute with my credit card as well. How do I get my funds back?*My cell is ***-***-**** and my email is *****@***.com*my billing address is *** A Woodside Trails Dr. Ballwin, Mo ***** and the last four of my social are ****.*Cheryl Colatruglio
The man who was selling the tickets was a fraud. He took the money when transferred than blocked me and didn't transfer the tickets. He stole the Money!! He was listed as Mike.Meek** and meek.mike** and defrauded someone else and had his name as Michael Yance. I'm disappointed that this app hadn't a better security of it's members.
I'd like the money returned to me and the person who was listed as $meekmike** to be shut down and not allowed to be a part of this app. His name and accounts should be shut down and the money he had should be returned to all those he scammed. I have copies of the add and the texts and the transfer made with the cash app as proof he is a scammer.
I have used this app for some time now and haven't had a problem.*I've given good reviews up to now.
I've sent in the information to my credit card company as well. I'd like these funds returned to me.
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Square

Cash App
Customer service issue
Reported by GetHuman-ccolatru
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2989 others
0 customers following this
Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address

Timeline

GetHuman-ccolatru started working on this issue
Sep 17th, 2018 10:00pm