Superioro Style Barber & Beauty Studio uses Square to accept payments. They had my card...

GetHuman1043645's customer service issue with Square from August 2018

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The issue in GetHuman1043645's own words
Superioro Style Barber & Beauty Studio uses Square to accept payments. They had my card saved on their file, an last Wednesday ******* their account was hacked and is was fraduently charged $***.**. I was told by the account holder that they filled out the proper paperwork and that he was informed that everything would be taken care of within *-* business days. I was wonder where you were on this process and how long should I expect to wait before I see the money back in my account.**Thank you,**Ryan Sallis
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Square

Customer service issue
Reported by GetHuman1043645
Aug 27th, 2018 - 3 mons ago
I have an issue with Square too
Not resolved
Seen by 4 customers so far
Similar issue to 2427 others
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Timeline
GetHuman1043645 started working on this issue
Aug 27th 8:52pm