I have not received an email to my current email address, *****@***.com., so my issue is not resolved. I have authority from a client to submit a payment to Square, but I cannot gain access to do so.

GetHuman1043181's customer service issue with Square from August 2018

6 views | 2421 similar | 0 following
Help with my Square issue
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The issue in GetHuman1043181's own words
Gain access to my account. I have lost my Square reader. ... I have a Square account but, due to a computer catastrophe, I don't have access to my account email address and cannot remember my password. I need to process a transcation but cannot process it. I last used my account, under *****@***.com, for Joseph C. Cohen, P.C., and have been frustrated in my attempts to reach a human being.
Any response was not sent to the email I provided for that purpose.
I would like to interact with a human on the phone to help me regain access to my existing account.
I've been a customer for three or four years, and I expected I would be able to gain access to a human to help me resolve this simple problem. I simply need to regain access to my account via my new email address.
How GetHuman1043181 fixed the problem

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Square

Customer service issue
Reported by GetHuman1043181
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 2421 others
0 customers following this
Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address

Timeline

GetHuman1043181 started working on this issue
Aug 27th, 2018 7:27pm
GetHuman1043181 indicated the issue is not fixed yet.
Aug 27th, 2018 8:31pm
GetHuman1043181 indicated the issue is not fixed yet.
Aug 27th, 2018 8:38pm
GetHuman1043181 indicated the issue is not fixed yet.
Aug 28th, 2018 9:35pm

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