I had to do a factory reset on my HTC Evo View *G tablet. Now I am having trouble downl...

GetHuman-bradphyl's customer service issue with Square from August 2018

Help with my Square issue
The issue in GetHuman-bradphyl's own words
I had to do a factory reset on my HTC Evo View *G tablet. Now I am having trouble downloading the Square app to get up and running again. Square website says the my tablet is still compatible so I should be able to download it. Do I possibly need an update? I need help to download the app to get me running again.**Secondly when I try to contact tech support I have to give a customer code. I have been a square user for several years but have no record of a customer code. How do I find out my customer code?
GetHuman-bradphyl did not yet indicate what Square should do to make this right.
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Square

Customer service issue
Reported by GetHuman-bradphyl
Aug 27th, 2018 - 4 mons ago
I have an issue with Square too
Fixed
Seen by 4 customers so far
Similar issue to 2407 others
0 customers following this
Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address
Timeline
GetHuman-bradphyl started working on this issue
Aug 27th 1:41pm
GetHuman-bradphyl indicated the issue is not fixed yet.
Aug 27th 5:14pm
GetHuman-bradphyl indicated the issue is not fixed yet.
Aug 28th 3:18pm