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GetHuman-aptonpho's customer service issue with Square from August 2018

Help with my Square issue
The issue in GetHuman-aptonpho's own words
think e mail explains it, sent to rachel kaplan.*To *rkaplan *****@***.com*Hi...talked to u yesterday and explained I could not find my sq reader and had previous acct....went to order one on line and could not because could not get into acct, or even reset password.... really frustrated. waited probably ** minutes until got u yesterday and explained whole story...*cannot get real person on phone today.... now I know why your rating is *.** out of * with almost **oo people respondng.... can lu please call me or send a phone no u get u directly.... have to wipe existing acct and start over.**thanks, Bill***** *** ****
GetHuman-aptonpho did not yet indicate what Square should do to make this right.
I have an issue with Square too
How GetHuman-aptonpho fixed the problem
went online and asked someone to call back... message said *-* days.... called within couple hours... I now believe in miracles....
Please help with my Square issue
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Square

Customer service issue
Reported by GetHuman-aptonpho
Aug 1st, 2018 - 9 mons ago
I have an issue with Square too
Fixed
Seen by 5 customers so far
Similar issue to 1814 others
0 customers following this
Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address
Timeline
GetHuman-aptonpho started working on this issue
Aug 1st, 2018 8:31pm
GetHuman-aptonpho confirmed the issue is fixed. Hooray!
Aug 1st, 2018 11:54pm
GetHuman-aptonpho confirmed the issue is fixed. Hooray!
Aug 3rd, 2018 3:31pm