GetHuman-aptonpho's customer service issue with Square from August 2018
Help with my Square issue
The issue in GetHuman-aptonpho's own words
think e mail explains it, sent to rachel kaplan.*To *rkaplan *****@***.com*Hi...talked to u yesterday and explained I could not find my sq reader and had previous acct....went to order one on line and could not because could not get into acct, or even reset password.... really frustrated. waited probably ** minutes until got u yesterday and explained whole story...*cannot get real person on phone today.... now I know why your rating is *.** out of * with almost **oo people respondng.... can lu please call me or send a phone no u get u directly.... have to wipe existing acct and start over.**thanks, Bill***** *** ****
GetHuman-aptonpho did not yet indicate what Square should do to make this right.
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How GetHuman-aptonpho fixed the problem
went online and asked someone to call back... message said *-* days.... called within couple hours... I now believe in miracles....
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