I booked a DJ for my June *th wedding and he used square to process my husband's and mi...

GetHuman925489's customer service issue with Square from July 2018

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The issue in GetHuman925489's own words
I booked a DJ for my June *th wedding and he used square to process my husband's and mines payment using square. **Due to unforseen circumstances he had to cancel last minute and we were told we would be refunded. It has been almost * months and neither of us have gotten refunded. **I really need this money back to repay a family friend who cover the payment for the other dj we had to book. **I have tried contacting the DJ I booked multiple times and he is not responding to any of my messages or phone calls. **Is there anything that can be done?
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Square

Customer service issue
Reported by GetHuman925489
Jul 28th, 2018 - 10 mons ago
I have an issue with Square too
Fixed
Seen by 3 customers so far
Similar issue to 1721 others
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Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address
Timeline
GetHuman925489 started working on this issue
Jul 28th, 2018 2:36pm
GetHuman925489 indicated the issue is not fixed yet.
Jul 30th, 2018 4:31pm