The administrator of our church's account suddenly p***ed away and the p***word that he...

GetHuman-kmgiorg's customer service issue with Square from June 2018

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Name on account, Email address, Phone number, Last 4 digits of SSN, and Billing address
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The issue and preferred resolution, in GetHuman-kmgiorg's own words:
The administrator of our church's account suddenly p***ed away and the p***word that he has in his notes do not work, we need to reset all of our account information, so i am not able to login to get a customer code to speak to a support team member. I do not know what you need to verify that I am authorized to have access to this information. I clearly see the deposits into our bank account, but I don't know how to run reports to see what was paid for.
I trust that Square will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-kmgiorg
Jun 2nd, 2018 - 18d ago
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GetHuman-kmgiorg started working on this issue
Jun 2nd 2:09pm