We have a customer with Metro Bank, Pell City, Al, whose debit card has been used to ma...

GetHuman-dwlewis's customer service issue with Square from May 2018

Help with my Square issue
The issue in GetHuman-dwlewis's own words
We have a customer with Metro Bank, Pell City, Al, whose debit card has been used to make an unauthorized purchase with square. The transaction was done on ********* in the amount of $***.**. Our customer name is Christopher Fitts, first * of master debit card is ******, last * are ****. The square recipient is Zion Beamon, Christopher states that he does not know a Zion Beamon, nor what company this may be. We would like to cancel this charge and get a refund back to the customer's account.Will you please help to resolve this issue and contact us at dwlewis@metrobankpc, or ***-***-**** or ***-***-**** with the resolution or if you need additional information to settle this case. Thank You.
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Square

Customer service issue
Reported by GetHuman-dwlewis
May 21st, 2018 - 6 mons ago
I have an issue with Square too
Fixed
Seen by 4 customers so far
Similar issue to 217 others
0 customers following this
Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address
Timeline
GetHuman-dwlewis started working on this issue
May 21st 6:19pm
GetHuman-dwlewis indicated the issue is not fixed yet.
May 23rd 5:41pm
GetHuman-dwlewis indicated the issue is not fixed yet.
May 24th 9:33pm