I reached out to a seller May * to inquire about a jean jacket and the timeframe in whi...

GetHuman704183's customer service issue with Square from May 2018

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The issue in GetHuman704183's own words
I reached out to a seller May * to inquire about a jean jacket and the timeframe in which I would receive it. The seller informed me that I should receive the merchandise by May **th. I agreed because I didn’t move from my previous location until May **. Here we are today, May ** and I still haven’t received my jacket. I reached out to the seller via email, via phone, and via instagram (i can screenshot proof) and he hasn’t responded. I would like to receive a refund seeing how the seller informed me a date in which I should receive it but still haven’t and because I no longer live at the shipping address to receive the merchandise. The confirmation number is ***** from kustomzbykurr ink on May * from a Visa card ending in ****
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Square

Customer service issue
Reported by GetHuman704183
May 21st, 2018 - 6 mons ago
I have an issue with Square too
Fixed
Seen by 10 customers so far
Similar issue to 110 others
0 customers following this
Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address
Timeline
GetHuman704183 started working on this issue
May 21st 2:57pm
GetHuman704183 indicated the issue is not fixed yet.
May 21st 4:08pm
GetHuman704183 indicated the issue is not fixed yet.
May 21st 4:09pm
GetHuman704183 indicated the issue is not fixed yet.
May 21st 4:27pm
GetHuman704183 indicated the issue is not fixed yet.
May 22nd 11:42pm
GetHuman704183 indicated the issue is not fixed yet.
May 24th 2:22am
GetHuman704183 indicated the issue is not fixed yet.
May 24th 4:10pm
GetHuman704183 indicated the issue is not fixed yet.
May 24th 9:24pm