I have been using a Square slider reader for a couple of years (I think) with no proble...

GetHuman-namasteg's customer service issue with Square from May 2018

Help with my Square issue
The issue in GetHuman-namasteg's own words
I have been using a Square slider reader for a couple of years (I think) with no problems until now. The slider reader does not work and gives the message at the top of the screen to "connect a reader to swipe, insert, or tap". I tried reconnecting, wiggling, and turning my tablet on and off several times with no success. I went and bought another reader and still no success. I uploaded the latest Square software on my tablet.**I can't figure it out* please help.**Wendy Pounds
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Square

Customer service issue
Reported by GetHuman-namasteg
May 20th, 2018 - 6 mons ago
I have an issue with Square too
Fixed
Seen by 8 customers so far
Similar issue to 283 others
0 customers following this
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Timeline
GetHuman-namasteg started working on this issue
May 20th 4:23pm
GetHuman-namasteg indicated the issue is not fixed yet.
May 21st 2:55pm
GetHuman-namasteg indicated the issue is not fixed yet.
May 21st 3:36pm
GetHuman-namasteg indicated the issue is not fixed yet.
May 22nd 3:44am