How do you calculate the fee to charge on the credit card? On one charge it seemed like...

GetHuman-accentgr's billing issue with Square from April 2018

5 views
 | 
13104 similar
 | 
0 following
Help with my Square issue
GetHuman-accentgr's next move: talk to Square when they open.
Square's call center is closed now. We will send GetHuman-accentgr a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-accentgr's own words
How do you calculate the fee to charge on the credit card? On one charge it seemed like the *.*% was applied twice and then added the $*.**. On the other charge the *.*% was applied once and the *.** added. I have documentation for these two incidents. I'm not sure if i'm calculating the fee incorrectly or how I am supposed to charge the customer's card.
GetHuman-accentgr did not yet indicate what Square should do to make this right.
I have an issue with Square too
How GetHuman-accentgr fixed the problem
We are waiting for GetHuman-accentgr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Square's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Square issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-accentgr fixes it.
This email address isn't valid

Square

billing issue
Reported by GetHuman-accentgr
Apr 27th, 2018 - a yr ago
I have an issue with Square too
Not resolved
Seen by 5 customers so far
Similar issue to 13104 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address
Timeline
GetHuman-accentgr started working on this issue
Apr 27th, 2018 1:08pm
GetHuman-accentgr indicated the issue is not fixed yet.
Apr 30th, 2018 2:10pm
GetHuman-accentgr indicated the issue is not fixed yet.
Apr 30th, 2018 2:10pm