Forgot password to my account, and I can't reset it because I forgot the birthday that...

GetHuman-shootbla's customer service issue with Square Enix from August 2018

Help with my Square Enix issue
The issue in GetHuman-shootbla's own words
Forgot password to my account, and I can't reset it because I forgot the birthday that I used for this account.
GetHuman-shootbla did not yet indicate what Square Enix should do to make this right.
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Square Enix

Customer service issue
Reported by GetHuman-shootbla
Aug 1st, 2018 - 3 mons ago
I have an issue with Square Enix too
Fixed
Seen by 4 customers so far
Similar issue to 19 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman-shootbla started working on this issue
Aug 1st 5:27pm
GetHuman-shootbla indicated the issue is not fixed yet.
Aug 1st 5:27pm