I received a Cash App card in the mail addressed to a person using my last name with a...

GetHuman-maildna's customer service issue with Square Cash from November 2020

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The issue in GetHuman-maildna's own words
I received a Cash App card in the mail addressed to a person using my last name with a different first name. It was sent to my home address and opened it by mistake. My spouse and I are the only residents and this is our principal residence. The person to whom this Cash App card is intended does not live here, never has and is not known to us as a friend, family member or acquaintance. I have the card which I did not request, do not intend to activate it but would like to advise you that the card appears to have been obtained using false information.*What does the issuing company want to do about this matter?

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Square Cash

Customer service issue
Reported by GetHuman-maildna
Nov 10th, 2020 - 9 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 2557 others
0 customers following this

Timeline

GetHuman-maildna started working on this issue
Nov 10th, 2020 1:28pm

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