I recently received by stimulus check and my unemployment check by direct deposit to my...

GetHuman-hmpritch's Account Access issue with Square Cash from May 2020

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-hmpritch's own words
I recently received by stimulus check and my unemployment check by direct deposit to my cash app. Two days after those checks posted I was unable to access my funds. I immediately wrote the support team and they said that due to unusual activity (I rarely used my cashapp card before those transactions) they were reviewing my account. They said to check back in ** to ** hours and I should have access to my funds. It has now been a week and my account is still locked. I have written support countless times and have not gotten any response back since that very first day. I am now at the point where my bills are past due and my car insurance is about to lapse... if it is not paid today, I lose it. Then I am in real trouble. I need to find out why my account is still locked so that I can do whatever needs to be done to get it unlocked!

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Square Cash

Account Access issue
Reported by GetHuman-hmpritch
May 28th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 1957 others
0 customers following this

Timeline

GetHuman-hmpritch started working on this issue
May 28th, 2020 3:58pm