I set up a direct draft to pay my car payment to ally financial in the amount of...

GetHuman-meatkee's Dispute a Charge issue with Square Cash from November 2019

Help with my Square Cash issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-meatkee's own words
I set up a direct draft to pay my car payment to ally financial in the amount of ***.** it came out this morning around **:** While working around *:** I got an email from cash app saying my account was ***.** in the negative I only had like **.** left in there after the ***.** came out this morning. So I got on the app to see what was going on and cash app ran the ***.** again putting me in the negative of the amount shown.So first I called ally financial to see if they received an extra payment and they have not only the ***.** from **:** this morning.Can you please help me resolve this issue before my check gets direct deposited into my account I cant afford money mistakes at this time of year I have * daughters to take care of

GetHuman-meatkee did not yet indicate what Square Cash should do to make this right.

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Square Cash

Dispute a Charge issue
Reported by GetHuman-meatkee
Nov 25th, 2019 - a year ago
Fixed
Seen by 8 customers so far
Similar issue to 1842 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-meatkee started working on this issue
Nov 25th, 2019 11:14pm
GetHuman-meatkee confirmed the issue is fixed. Hooray!
Nov 26th, 2019 10:38am