Well on Friday october ** **** T *:**pm I had a ***.** come up missing out my account m...

GetHuman3911374's customer service issue with Square Cash from November 2019

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The issue in GetHuman3911374's own words
Well on Friday october ** **** T *:**pm I had a ***.** come up missing out my account money that was sent to my * year old daughter to my account well a ***.** cents came up missing out the ***.** that was sent which left **.** in the account as all this was taking place I reported it to cash support in stead of putting the money back and stop the transaction that was made they locked me out my account and sent me a email wanting the following information. **Thu, Oct **, ****, *:** PM Benny Vires ******@***.com* wrote:***. Cash tag for my account: $cranky***Email: *****@***.com*Phone number: ***********Money sent to me: ***.** dollars*Sent by: $keoswald*Identifier *: *QFQ*W*R* **. The only device I've got: Samsung galaxy j**Model: Smj**t** **. The only one I communicated with : kristen Oswald*Transaction date was: October **,**** *Time: **:** for the amount of $***.***The only thing I gave out is my cash tag which is $cranky***I had .** cents prior to this transaction in my account.**. I've not bought purchased any giftcards,I've not forward any login links, nor no confirmation codes, I've not downloaded any apps or nor other cash app, I've not made no payments, I've not give any pin numbers or any thing to the sort.* **. Last transaction I got prior to this was from cashtag: $skoozy**** the amount was $***.** on may **,**** at *:**pm* *The money stolen from my account on October **,**** at *:**pm for the amount of $***.** for a bitcoin transaction and was withdrawn from my account at *:**pm on October**,**** Desitanation number: *Uuf*ogaso* *I think it's really fucked up cause now I've got to go hungry tell you all do wat ever I've got to babys here that's going to have to not eat cause this bull ****.* Thank you * Benny Vires*And stated clearly to me if I got that information back to them quickly that my funds and account would be available as soon as the next day well the next morning I wake up and still wasnt able to get in my account well later that Saturday they send me in instructions on how to get in my old account where the money was taken from well I got in that account and only the **.** was in there so I contact them again well I then went to the store with my attorney and my daughter to get my * year old daughter something to eat and they declined my card so my attorney bought my e year old daughter a ok nothing to eat out his pocket bye the time we got back to his office i no longer was able to access my account again for the second time and still had no response on the ***.** that's is missing well here it's the *th day of November and still no emails no phone calls or reason why I'm not got my ***.** back from cash app my attorney even has contacted them about this matter and trying to settle this with out court proceedings. All I want is wat is mine put back to my account so I can with draw it from my card and then be done with square cash app and square inc piriod

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Square Cash

Customer service issue
Reported by GetHuman3911374
Nov 9th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 16416 others
0 customers following this

Timeline

GetHuman3911374 started working on this issue
Nov 9th, 2019 5:38pm