I got a refund from a company that charged me twice. They sent the payment seven days a...

GetHuman1377428's customer service issue with Square Cash from October 2018

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The issue in GetHuman1377428's own words
I got a refund from a company that charged me twice. They sent the payment seven days ago. Cash app deleted the first payment from my transaction history but has not refunded my account. I took pictures of both charges but now there is only one. There is no way to contact support from the app at all, merely a litany of unrelated support questions leading to a single option of "this solved my issue" Well this did not solve my issue. I want my money back and there's no phone number to reach someone to resolve this issue. I have to say that this is exceptionally dissapointing for a money transmission business to conduct its affairs this way.
GetHuman1377428 did not yet indicate what Square Cash should do to make this right.
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Square Cash

Customer service issue
Reported by GetHuman1377428
Oct 19th, 2018 - 3 mons ago
I have an issue with Square Cash too
Not resolved
Seen by 4 customers so far
Similar issue to 6924 others
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GetHuman1377428 started working on this issue
Oct 19th, 2018 7:02pm