I have a problem with getting money transferred to the bank, to which the debit card us...

GetHuman-hlockey's customer service issue with Square Cash from September 2018

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The issue in GetHuman-hlockey's own words
I have a problem with getting money transferred to the bank, to which the debit card used is attached, via CASHAPP. For some unknown reason * technical glitch it has taken * days and countless hours of my time on the phone with your "Experts" with no resolution.** These are phone numbers etc. of persons on your side involved:**Cash-Danyl-J-Manager*Account Manager *** ***-***-******Cash-Danyl-J-Techie Technician****************************It seem that everyone and his cat on your side is named DANYL.**Mr Abas Omar*Finance head -Cash App****-***-**** *NOTE: when calling this number one is subjected to listen to an almost whole track of music before reaching the voicemail. **CashApp Account user:*$DanylJ*.@@@@@@@@@@@*A friend of mine suggested I open a CashApp account to receive and send money. She sent me $***.**.*For some reason the money would not transfer to the debit card I used.*During the course of my using the app I by mistake requested a cash card. Cash took $*.** from my CashApp account for a *cents fee and deposited the $*.** change into the supposed problem account. Your people claimed they cannot put the remaining $***.** into the account. I say that is hogwash.*I sent this text to the account manager and received no reply: ** One more question. If someone on your side could put $*.** from CASH into my Wells Fargo account, why not $***.**? The service I was afforded UP TILL NOW, was great. NOW IT *****. I want my money. I used FACEBOOK this morning and the funds were in my account instantaneously.**On Saturday I was told that I will receive the Cashcard via Fedex, by Saturday evening or Sunday Morning. Another deception on their part.**My $***.**, has been transferred by your someone on your side to a MASTERCARD Debit Card ending in ****.**Please expedite the resolution for me. I want my ***.**.**I have screenprints to back up some of my claims.

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Square Cash

Customer service issue
Reported by GetHuman-hlockey
Sep 18th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 5180 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number

Timeline

GetHuman-hlockey started working on this issue
Sep 18th, 2018 10:34am
GetHuman-hlockey indicated the issue is not fixed yet.
Sep 19th, 2018 11:04am