Had to call Cash app customer service **** *** **** spoke to a guy name Ray Johnson...

GetHuman-coinsult's customer service issue with Square Cash from September 2018

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The issue in GetHuman-coinsult's own words
Had to call Cash app customer service **** *** **** spoke to a guy name Ray Johnson regarding my debt card which I never could get to work I had $*** sent to me and I was trying to get kit out - After I got my debt card I tried to buy some things it keep saying declined and I should activate my card Which i thought I did each time - He told me the account was frozen and I had to purchase a Google play card for $***.** to unlock my account which I thought was very strange He keep telling me its the only way to open my account -- Then I told him I did not have the money to do this without my $****he told me some story about him paying the $*** out of his account and putting it in my bank account which was done on Monday I finally got my $*** since Aug ** I have been trying to get it -- Then he called me today and told me I still had to buy the $*** Google play card to open my account which still mad e not sense to me telling me if I did not due it he would lose his job ? Is any of this for real ??

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Square Cash

Customer service issue
Reported by GetHuman-coinsult
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 42 customers so far
Similar issue to 5156 others
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GetHuman-coinsult started working on this issue
Sep 17th, 2018 10:45pm