My money was stolen by cash app

GetHuman-icarterp's customer service issue with Square Cash from September 2018

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The issue in GetHuman-icarterp's own words
I was trying to check on my cash app acct like i always do * or * times a day. ... I opened up my cash app on my phone after sending my daughter $** on Thursday Sept **th ****. and an * hr later my $*** was gone and my acct name was changed from $SoiDiva to $purpilgryl and then it was changed again to another crazy foreign name without my permission. Im very angry and I want my money back.**$SoiDiva
Theives are always caught one way or another.
They can make this right by giving me my money in the amount of $*** to me or sending me a check .
Ive been a good customer for months and my bank has records of all transantions to n from cash app and my friends & family have records n receipts as well.
Ive reported cash app to the FBI & Better Business bureau and my local news station
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Square Cash

I was using my cell phone to open my cash app thats on my phone
Customer service issue
Reported by GetHuman-icarterp
Sep 16th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 5029 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number

Timeline

GetHuman-icarterp started working on this issue
Sep 16th, 2018 3:24pm