I accidentally sent money to an account that is no longer active and can not be accesse...

GetHuman1039038's customer service issue with Square Cash from August 2018

Help with my Square Cash issue
The issue in GetHuman1039038's own words
I accidentally sent money to an account that is no longer active and can not be accessed. I have reached out and emailed your customer support email and I did receive instructions on how to fix it. I followed those steps. I however have not heard anything else and my problem is still not fixed. I emailed about a week ago. I was told it could join two accounts so that the money could be refunded from the person I sent it to, and for that to happen you’d need their email. I have provided that email and that person has never heard anything, and neither have I.
GetHuman1039038 did not yet indicate what Square Cash should do to make this right.
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Square Cash

Customer service issue
Reported by GetHuman1039038
Aug 26th, 2018 - 4 mons ago
I have an issue with Square Cash too
Fixed
Seen by 14 customers so far
Similar issue to 3701 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman1039038 started working on this issue
Aug 26th 6:46pm
GetHuman1039038 indicated the issue is not fixed yet.
Aug 28th 12:44am
GetHuman1039038 indicated the issue is not fixed yet.
Aug 28th 12:47am
GetHuman1039038 indicated the issue is not fixed yet.
Aug 28th 1:51pm
GetHuman1039038 indicated the issue is not fixed yet.
Aug 28th 1:55pm
GetHuman1039038 indicated the issue is not fixed yet.
Aug 28th 6:29pm
GetHuman1039038 indicated the issue is not fixed yet.
Aug 28th 9:26pm
GetHuman1039038 indicated the issue is not fixed yet.
Aug 28th 11:52pm
GetHuman1039038 indicated the issue is not fixed yet.
Aug 30th 1:57am
GetHuman1039038 indicated the issue is not fixed yet.
Aug 30th 2:28am